East Side Mario's
is Ranked #5 of 25 Restaurants in Palermo West Burlington.
Some say it is good, acknowledged.
The Latest Review: ★
Sent on the 8th of March, 2016
Poor - My friend and I came in for dinner. I recognized our server was working hard as he didn't stand around once but over all the service was upsetting. We sat and waited 15 minutes before we were even acknowledged, another 15 minutes for WATER and then another 10 minutes before we finally flagged him down to take our orders. After ordering we were brought the wrong salad by another waitress who's attitude was extremely sour not even speaking to us just put the salads down, once we told her one was not what we ordered, she just took it back. No sorry one moment, nothing. Then a solid 45 minutes into our dining expierience our meals came. One of the meals was completely wrong and on top of that it was supposed to be served with rice and wasn't. We then had to ask for it and then waited again for the rice. Not only that, we were not offered anymore beverages at all. I just think it's kind of offensive to look around and see other people having a fine dining expierience while we were being walked past and ignored. The mediocre quality of the food vs the price and then the terrible service made for an regretful dinner choice.
Rank #5 of 25